In today’s work environment, many teams operate remotely or in a hybrid model. Cloud-based CRM systems are particularly advantageous in such scenarios, as they allow employees to access customer data from anywhere, using any device with an internet connection. This ensures that sales representatives, customer support agents, and marketing teams can collaborate effectively, even if they are geographically dispersed. Moreover, mobile CRM apps make it easy for team members to update information, track progress, and communicate with customers while on the go.
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How does CRM support remote or hybrid teams?
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